Terms of service
Overview
Welcome to Swan City.
This website is operated by Swan City. Throughout the site, the terms “we,” “us,” and “our” refer to Swan City.
By visiting our site, purchasing from us, or interacting with any part of the flock, you agree to these Terms of Service (“Terms”).
These Terms apply to all users of the site, including browsers, customers, vendors, merchants, content contributors, and anyone else wandering into the nest.
If you do not agree to these Terms, please do not use the Site or our services.
Our store is hosted by Shopify, which provides the e-commerce platform powering our online shop.
We may update these Terms occasionally to reflect changes in operations, legal requirements, or the general chaos of running an internet business. Continued use of the Site after updates constitutes acceptance of those changes.
1. Online Store Terms
By using this Site, you represent that:
- You are at least the age of majority in your jurisdiction
- Any information you provide is accurate and current
- You will not use our products or services for unlawful purposes
You may not:
- Violate applicable laws or regulations
- Upload malicious code, viruses, or destructive software
- Attempt to interfere with the Site’s functionality or security
- Pretend to be someone you are not
- Act like a goose at Lake Eola
Violation of these Terms may result in suspension or termination of access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Certain content you submit through the Site (excluding payment information) may be transferred across networks and adapted for technical compatibility.
Payment information is always encrypted during transmission.
You may not reproduce, duplicate, copy, resell, or exploit any part of the Site, products, branding, or services without prior written permission from Swan City.
In short: don’t steal our stuff. The swans worked hard on it.
3. Site Information & Accuracy
We do our best to keep information on the Site accurate and current, but we cannot guarantee that all content will always be complete, accurate, or up to date.
This includes:
- Product descriptions
- Pricing
- Availability
- Shipping timelines
- Historical or archived content
Sometimes things change faster than Orlando luxury apartments appear downtown.
Use information on the Site at your own discretion.
4. Products, Services & Pricing
Some products or services may:
- Be available exclusively online
- Exist in limited quantities
- Be subject to return or exchange policies
We attempt to display product colors and images as accurately as possible, though actual display may vary depending on your screen or device.
We reserve the right to:
- Limit quantities
- Refuse or cancel orders
- Modify pricing
- Discontinue products
- Restrict sales by region or account
without prior notice.
5. Orders & Billing
We reserve the right to refuse or cancel orders at our discretion.
This may include orders that appear:
- Fraudulent
- Duplicative
- Automated
- Resale-oriented
- Suspiciously goose-related
You agree to provide accurate and complete billing, shipping, and account information for all purchases.
For returns and exchanges, please review our Return Policy.
6. Third-Party Tools & Links
We may provide access to third-party tools, platforms, or links that we do not control.
These may include:
- Payment providers
- Social media integrations
- Analytics platforms
- External websites
Your use of third-party services is at your own discretion and subject to their individual terms and privacy policies.
We are not responsible for third-party content, practices, or transactions.
Proceed like a local merging onto I-4: cautiously.
7. User Submissions & Feedback
If you send us comments, ideas, suggestions, reviews, tagged photos, memes, or other submissions, you agree that we may use, edit, repost, publish, or share them without restriction or compensation unless otherwise agreed in writing.
You are responsible for ensuring your submissions:
- Do not violate laws
- Do not infringe intellectual property rights
- Do not contain malicious code
- Are not abusive, defamatory, discriminatory, or obscene
Basically: don’t make it weird.
We reserve the right to remove content at our discretion.
8. Privacy
Your submission of personal information through the Site is governed by our Privacy Policy.
Please review our Privacy Policy for additional details regarding how information is collected, used, and protected.
9. Prohibited Uses
You may not use the Site:
- For unlawful purposes
- To violate intellectual property rights
- To harass or discriminate against others
- To spread malware, spam, or malicious code
- To scrape or collect user data
- To interfere with security features
- To impersonate Swan City or affiliated parties
We reserve the right to terminate access for violations of these prohibited uses.
10. Disclaimer of Warranties & Limitation of Liability
The Site and all services are provided “as is” and “as available” without warranties of any kind.
We do not guarantee:
- Uninterrupted access
- Error-free operation
- Complete accuracy
- Continuous availability
To the fullest extent permitted by law, Swan City and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site, products, or services.
This includes losses related to:
- Data
- Revenue
- Profits
- Business interruption
- Product availability
- Internet chaos in general
Some jurisdictions may not allow certain liability limitations, so portions of this section may not apply to you.
11. Indemnification
You agree to indemnify and hold harmless Swan City, its affiliates, employees, contractors, partners, and service providers from claims or demands arising from:
- Your breach of these Terms
- Your misuse of the Site
- Your violation of applicable laws or third-party rights
12. Termination
These Terms remain effective unless terminated by either you or us.
We may suspend or terminate access to the Site if we believe you have violated these Terms or engaged in conduct harmful to Swan City, the Site, or other users.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
Updated versions will be posted here. Continued use of the Site after changes are posted constitutes acceptance of those changes.
15. Contact Information
Questions about these Terms?
Contact us at: swancityorlando@gmail.com
or by mail:
Swan City
1414 E Washington St
Orlando, FL 32801
United States
No swans, cygnets, or mildly judgmental Lake Eola birds were harmed in the drafting of these Terms.